Ahmad Masri

Gobi Broadband connection through Cisco VPN issue

 

 

 

This post addresses the Internet Access issue when using Gobi Broadband while Proxy is present and connected to Cisco VPN. To solve this problem, you need to install your ISP Manager Software and all its updates. The following example applies to Verizon Wireless Service users:

Download & Install the Verizon Wireless Manager Software from: http://www.vzam.net/download/download.aspx?productid-230

Once the download & install is complete, Launch VZ Access Manager, go to "Options" then choose "Activation". Once your Broadband connection is active, run all updates by clicking on the "Help" menu option then choose "Check for Updates" - All updates have to be installed; so check for updates again after it completes installing them.

Once complete, Open Internet Explorer, click on "Tools" on your Menu options then choose "Internet Options" --> "Connection" tab --> click once on "Verizon Wireless VZAccess" to highlight it then click on "Settings" button to setup your proxy settings - Make sure the proxy settings match exactly what's setup under your "LAN Settings" Options. Click "OK" afterwards and close all browsers.

Restart your system, connect to your Broadband conenction using your default connection Manager software on your laptop, connect to Cisco VPN, and Launch Internet Explorer.

You should now be able to access the internet using your Broadband connection while proxy is enabled and connected to the Cisco VPN.

New Google SSL

By going to Google SSL (Secure Sockets Layer) site, you are establishing a secure connection between your PC and Google server. This helps prevent third party interceptors from knowing/tracking what you are searching for on Google.

For example if you search for the word "donkey", Google SSL will encrypt the query heading to Google server and encrypts the result query coming back from Google server to your PC browser. 

Two features are currently not available under Google SSL: Google Images & Google Maps.

To access Google secure website, simply go to: https://encrypted.google.com 

Facebook Norton Safety Scanner

New Beta safety scanner from Norton is designed to automatically search your facebook profile for malicious contents. This helps prevent your system from getting infected through fake posts on your profile. In order to install it, click on the link below:

http://apps.facebook.com/nortonsafeweb/ 

 

Below are two sample screen shots of the application...

 

How to disable HTTPS to HTTP security warning?

When using an HTTPS website (Ex: https://www.microsoft.com) then click on a link inside the site that takes you to an HTTP website (Ex: http://www.microsoft.com), your Internet Explorer security will prompt the below warning message:

If you click "Yes", Internet Explorer will block you from going to the HTTP website link. If You click "No", you will be able to continue browsing to it.

 

To disable the security warning message from comming up again, follow the instructions:

1. Open Internet Explorer.

2. On the top menu bar, click on "Tools", then choose "Internet Options".

3. Click on "Security" tab.

4. Click on "Trusted Sites" green checkmark icon, then click on "Custom Level..." button.

5. Change your "Display mixed content" option from Prompt to Enable, then click OK.

 Close all Internet Explorer windows afterwards to apply the new settings

How to handle Java version issues

Before installing or uninstalling Java applications, you need to make sure all Internet Explorer windows are closed

Each application might require a different Java runtime application. Currently Sun Microsystems website is offering the latest version Java 6 Runtime 14. That doesn’t mean it will work with your web application which was developed and tested under Java 6 runtime 6 or Java 6 runtime 7 and so on.

Please follow the steps below to troubleshoot your java web application issue

1. Go to Program Manager (Start à Control Panel à Program Manager), remove/un-install all Java environment applications installed (System reboot not required).

 

2. Go to Internet Explorer Objects folder (Right click on Internet Explorer icon and choose: Internet Properties àThen under Browser history section, click on “Settings” button àThen click on “View Objects” button). Delete all Java Runtime environments one by one by clicking on it and then press the “Delete” key on your keyboard. Ignore the error messages it will prompt you by clicking “Ok” button on the prompt window.

 

3. Close all Internet Explorer sessions then try opening the website which you were having trouble with to see if it prompts you to download the Java application. Keep in mind sometimes it takes 5-10minutes before the website prompts you to install Java. As long your Internet Explorer progress bar still pending, that means it is still downloading. Once you get the prompt to install Java environment, go ahead and install it and test afterwards.

If the website doesn’t prompt automatically to install the correct Java application, you can manually download it from this website which I highly recommend: http://www.oldapps.com/java.php

Other issues

Error: Yellow exclamation mark at the bottom left corner of Internet Explorer Status bar

Solution 1: User logged in has no local administrative rights. Log off user account, login as local administrator, assign him local admin rights, then log back in and test.

Solution 2: Wrong version Java application installed. Get more info from website administrator on which Java version and update is required for install.

Solution 3: Internet Explorer corrupted under local user profile. Login as administrator on local PC and test. If it worked then you need to create a new local admin user profile for the user and test to see if it fixed his issue.

Solution 4: Internet Explorer settings for Java disabled. Under Internet Explorer properties, there are two places to check: First under Advanced tab, Java (Sun) checkbox has to be checked. The other section is under Security tab, by clicking on the “Default” button to allow scripts to run in IE.

 

Error: The web application works but is not responding properly to the users’ commands

Solution: Wrong Java version installed. Uninstall it, and install the correct version which is recommended to use for the website.

 

Error: Internet Explorer freezes or crash when accessing the java app website

Solution 1: Java application corrupted, try reinstalling it.

Solution 2: Wrong Java version installed. Uninstall it, and install the correct version which is recommended to use for the website.

Make sure to disable Java updates: Start à Control Panel à Java à “Update” tab à Uncheck updates automatically then click “Ok”

Internet Explorer: Pop-up Blocking issues

  

Please note that you must close all Internet Explorer windows after applying below fixes before testing changes

   

           First:  IE popup blocker

Go to Internet Explorer options by clicking on Tools (If you are using IE7/IE8 click on the Blue wheel icon) àInternet Options à Privacy Tab à Click on “Settings” button à type in the website address under:  “Address of website to allow” which is getting blocked. FYI: I don’t recommend turning off the popup blocker checkbox for security purposes.

 

Example: if you are unblocking www.cnn.com, you need to type:  *.cnn.com then click “Add” button (If you have IE 6.0, click on “Allow” button).

  

Now you can now click on “Close” button. Then click on “Ok” on Internet Options window.

  

  

 

 

 

Second: Google popup blocker 

If you have Google toolbar installed on your Internet Explorer window, can disable Google Popup blocker by clicking on “Adjust Toolbar options” button, which looks like a blue Screwdriver icon on the far right Google toolbar menu. This will open a Toolbar Option Window. On the left hand side of the Toolbar Option Menu à  Click on “Tools” à On the right hand side of Tool menu, uncheck the box which says next to it “Pop-up blocker” à then click on “Save” button at the bottom.

  

  

 

 

 

Third: local policy authentication issue

 

Click on “Start” Menu à Run à type in: gpedit.msc then click ok à Double click on “Windows Setting” à Double click on “Security Settings” à Click on “IP Security Policies on local computer” à on the right side of the window, double click on “Secure Server (Require Security) properties” à Uncheck the box which is next to “All IP Traffic” then click on “Ok” button.

Now back to the Group Policy window, double click on the right side window on “Server (Request Security)” à Uncheck the box which is next to “All IP Traffic” then click on “Ok” button then close Group Policy window.

  

 

 

Fourth:  Spy-ware/Mal-ware blocking

The existence of Spy-ware/Mal-ware sometimes could cause Internet Explorer to not function properly. For example it might prevent some options, apps, or IE windows from opening up.

Example: Clicking on a report icon whether it’s in Word, Excel, or PDF formats… might end up opening an IE window then disappears without opening the file you clicked on.

Check my Recommendation section on my main blog menu above to clean your system.